Aftermarket Support Sales Representative

Website Hire Strategies

Building Futures Together

Job Duties/Essential Functions:

·       Create and distribute generator repair sales quotes

·       Generate new parts & service quotes for existing and target customers.

·       Primary P.O.C for the customer and the go-between for all information relevant to parts, repair suppliers, and services.

·       Close cooperation with and support of the entire generator service team.

·       Understand the importance of and manage profit margin expectations to remain in a competitive marketplace.

·       Continue to develop expertise in machine parts, maintenance supplies, and service through training, research, and perpetual learning.

·       Develop and create reports as required to include monthly reporting on repair sales performance.

·       Address customer complaints proactively and advise management promptly of any situations beyond your scope of authority.


Knowledge, Skills, and Abilities:

·       Must have knowledge and experience with Generators

·       Exceptional customer service skills

·       Problem Solving Skills

·       Ability to work with a team

·       Skilled with Microsoft Office

·       Ability to generate reports on metrics and profit margins


Pay/Salary / Duration / Hours / Other:

·       Salary $45K – $55K D.O.E

·       Permanent Position in Raleigh and surrounding areas

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