Summary:
The Child Care Attendant provides prompt and courteous customer service to all guests, patients and/or familes. Interacts with children to provide a stimulating and fun place while ensuring a safe and clean environment.

Responsibilities:
1. Answers phone calls, takes messages and schedules children into the area in accordance with established policies and procedures. Responsible for area opening and closing procedures and verifying that essential staff are on site as needed for efficient and safe operations.
2. Effectively handles complaints and situations. Analyzes critical situations and exercises good judgement to arrive at effective solutions. Communicates employee and guest concerns to the appropriate staff.
3. Greets all parents/children into the area and ensures registration in accordance with departmental policies and procedures. Reads, plays and interacts with the children as appropriate. Provides a safe and clean environment for the children. Ensures that children interact safely with one another and intervenes as necessary. Responsible for the proper exchange of the children to/from the area. Meets the basic needs of each child in the area if needed.
4. Helps maintain and re-stocks inventory and supplies in play area. Maintains high standards of facility cleanliness. Monitors toys and supplies which come in contact with children. Keeps all toys clean and ensures that all toys are in safe working order. Routinely disinfects toys on daily or as needed basis.
5. For Wellness Center- Performs other duties and responsibilities as requested by the Front Desk Lead and/or Front Desk Manager. Works with other nursery employees to build enthusiastic and highly competent team. Helps develop effective and motivational goals to enhance superior customer service standards. Attends monthly staff meetings. Helps maintain and update registrations electronically or on paper. Helps identify opportunities for controlling expenses without sacrificing customer service and works with Front Desk Lead and/or Front Desk Manager to implement new strategies.

Education Requirements:
● High School Diploma or GED.
Licensure/Certification Requirements:
● None required.
Professional Experience Requirements:
●  Child Care and Hospital experience preferred.
Knowledge/Skills/and Abilities Requirements:

Job Details
Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Volunteer Services

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Variable

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.